Terms & Condition

General Information

a. These Terms and Conditions govern the purchase of products from Cut The Cue.
b. By placing an order with Cut The Cue, you acknowledge that you have read, understood, and agreed to these Terms and Conditions.
c. Cut The Cue reserves the right to amend these Terms and Conditions at any time, without prior notice.
d. These Terms and Conditions are governed by the laws of Indonesia.

Orders

a. All orders are subject to acceptance by Cut The Cue.
b. Orders may be placed through our website or by visiting one of our retail locations.
c. By placing an order, you confirm that all information provided is accurate and complete.
d. Cut The Cue reserves the right to cancel or refuse any order at any time, without prior notice.

Prices and Payment

a. All prices displayed on our website are in Indonesian Rupiah (IDR).
b. Prices are subject to change without prior notice.
c. Payment may be made using one of the following methods: credit card, debit card, or bank transfer.
d. Payment must be received in full before an order is dispatched.

Shipping and Delivery

a. Orders are shipped from Jakarta, Indonesia.
b. Shipping fees are calculated based on the delivery address and the weight of the package.
c. Delivery times vary depending on the shipping method selected and the delivery address.
d. Cut The Cue is not responsible for any delays or additional costs incurred due to customs procedures.

Returns and Refunds

a. If you are not satisfied with your purchase, you may return it within 30 days for a refund.
b. The product must be returned in its original packaging and in its original condition.
c. The customer is responsible for all return shipping fees.
d. Refunds will be issued to the original payment method.

Intellectual Property

a. All intellectual property rights in Cut The Cue’s products, website, and marketing materials are owned by Cut The Cue.
b. No part of Cut The Cue’s products, website, or marketing materials may be reproduced or used for commercial purposes without prior written consent from Cut The Cue.

Limitation of Liability

a. Cut The Cue shall not be liable for any loss or damage arising from the use or inability to use its products or website.
b. Cut The Cue's liability shall be limited to the purchase price of the product in question.
c. Cut The Cue shall not be liable for any indirect, incidental, or consequential damages arising from the use or inability to use its products or website.

Privacy Policy

a. Cut The Cue respects your privacy and is committed to protecting your personal information.
b. Cut The Cue collects personal information in order to process and deliver your order.
c. Cut The Cue will not sell or disclose your personal information to third parties, except as required by law.
d. For more information, please see Cut The Cue's Privacy Policy.

If you have any questions about these Terms and Conditions, please contact us at admin@cutthecue.com